πTop 14 AI Chatbots of 2025:
AI chatbots have revolutionized customer service, helping businesses interact with customers more efficiently and effectively. These tools simulate human-like conversations through messaging platforms, providing 24/7 support, saving time and resources, and improving user satisfaction. Hereβs a detailed list of the top AI chatbots to consider for 2025.
π1) Zoho SalesIQ:
Platforms Supported: Windows, MacOS, Android, iOS, Linux
Free Trial: 15 Days
Pricing: Starts at $7/month
Link: Learn More
Zoho SalesIQ is an all-in-one AI chatbot designed to enhance lead generation and customer interaction in real-time. It offers advanced features such as natural language processing, automated lead generation, and a seamless hand-off to human agents when needed. You can integrate it with platforms like Salesforce and Zendesk.
Key Features:
- Real-time chat and visitor insights
- Voice calling and screen sharing for detailed support
- Chatbot conversation analytics
- Multi-language support (Chinese, French, German, etc.)
Pros:
- Live notifications and advanced visitor details
- Customizable workflows and real-time reporting
Cons:
- Basic plans lack real-time reporting
- Translation feature available only on higher plans
π2) Landbot:
Platforms Supported: Windows
Free Trial: 7 Days
Pricing: Starts at β¬30/month
Link: Learn More
Landbot is a user-friendly chatbot tool focused on lead generation and customer interaction through messaging apps. It allows easy chatbot design with no coding required and provides excellent customization features.
Key Features:
- Drag-and-drop builder for easy bot design
- Integration with tools like HubSpot, Slack, and Zapier
- Automated lead segmentation and conversion tracking
Pros:
- No-code chatbot creation
- Comprehensive customer support templates
Cons:
- Some advanced features are only available in higher plans
π3) ChatBot:
Platforms Supported: Windows
Free Trial: 14 Days
Pricing: Starts at $52/month
Link: Learn More
ChatBot is a versatile AI chatbot tool that enables businesses to create, deploy, and manage chatbots across various platforms. It features a visual flow builder, real-time reporting, and multi-channel support.
Key Features:
- Omnichannel messaging and AI-driven conversation
- Sentiment analysis and real-time reporting
- Seamless integration with Slack, Zendesk, and Salesforce
Pros:
- No-code bot builder
- Unlimited training history available in all plans
Cons:
- Basic reporting in lower-tier plans
π4) Tidio Chat:
Platforms Supported: Windows, MacOS, Android, iOS
Free Trial: 7 Days
Pricing: Starts at $29/month
Link: Learn More
Tidio Chat offers an AI-powered chatbot named Lyro, capable of handling complex queries and providing personalized assistance. It also integrates easily with popular platforms such as Shopify and Wix.
Key Features:
- AI chatbot for personalized responses
- Order management and customer interaction tracking
- Multi-language support and seamless app integrations
Pros:
- High-speed learning chatbot Lyro
- Lifetime free plan available
Cons:
- Free plan offers limited features
π5) FreshChat:
Platforms Supported: Windows, iOS, Android
Free Trial: 21 Days
Pricing: Starts at $15/month
Link: Learn More
FreshChat is a modern messaging platform that offers AI chatbots for customer support and sales. It integrates with popular platforms like Zendesk and Shopify, helping businesses engage customers through multiple channels.
Key Features:
- Contextual analytics and performance reviews
- Shared inbox for team collaboration
- Multi-channel support (WhatsApp, Messenger, and more)
Pros:
- Pre-defined replies for quick responses
- Real-time team performance tracking
Cons:
- Facebook Messenger and WhatsApp integrations are not available on free plans
π6) ManyChat:
Platforms Supported: Windows, iOS, MacOS
Free Trial: 7 Days
Pricing: Starts at $15/month
Link: Learn More
ManyChat is a platform tailored for e-commerce businesses using Facebook Messenger. It offers tools to create automated conversations, acquire leads, and run marketing campaigns efficiently.
Key Features:
- Facebook Messenger automation for lead generation
- Drag-and-drop conversation builder
- SMS and WhatsApp integration (in premium plans)
Pros:
- Easy-to-use chatbot builder
- Automated messaging templates for campaigns
Cons:
- Limited features in the free plan
π7) HubSpot Chatbot Builder:
Platforms Supported: Windows
Free Trial: Free forever
Pricing: Free Plan available
Link: Learn More
HubSpot’s chatbot builder allows businesses to create personalized chatbot conversations for customer support and lead management. It integrates seamlessly with HubSpotβs CRM and provides a unified inbox for team collaboration.
Key Features:
- Code-free chatbot creation
- Lead management and email tracking
- Multi-language support (English, French, Spanish, etc.)
Pros:
- Unlimited personalized conversations
- Easy integration with CRM
Cons:
- Limited chat flow customization
π8) Tars:
Platforms Supported: Windows
Free Trial: 14 Days
Pricing: Custom Pricing
Link: Learn More
Tars specializes in lead generation through mobile-optimized websites and conversational workflows. It allows businesses to create location-aware chatbots and integrates with over 1000+ tools like Zapier and Salesforce.
Key Features:
- Multi-language chatbot support
- No-code chatbot builder with drag-and-drop functionality
- Integration with third-party tools like CRM and analytics software
Pros:
- Multi-lingual support for global businesses
- Real-time chatbot analytics
Cons:
- Team collaboration only available on higher-tier plans
π9) REVE Chat:
REVE Chat is an advanced application that enables businesses to connect with customers via video, live chat, bots, and more. It allows you to provide instant support on messaging platforms like Viber, Facebook Messenger, and Telegram. With REVE Chat, businesses can drive sales conversations effortlessly and offer a personalized live experience. It also sends instant email alerts for real-time engagement.
Features:
- Chat Features: Customizable chat options, drag-and-drop builder, and Facebook Messenger integration.
- Real-time Service: Offers instant customer support, real-time user feedback, and reporting.
- Templates: Lead Generation, Customer Support Bot, and Marketing Chatbot templates available.
- Integrations: Works with Pipedrive, HubSpot, Salesforce, Volusion, and WIX.
- Languages Supported: Arabic, Bangla, Chinese, Dutch, English, French, German, Hindi, Italian, and Korean.
- Other Features: Auto Triggers, Visitor Analytics, Sentiment Analysis, Data Sanitization, Visual Flow Builder, Canned Responses, and Bot Analytics.
- Support: Live Chat, Email, and Phone support available.
- Platforms Supported: Windows, iOS, and Android.
Pros:
- Add texting functionality to websites and mobile apps.
- File and chat transfer are available in all plans.
- 256-bit SSL encryption and IP banning for security.
Cons:
- WhatsApp Business is only available in the Enterprise plan.
- Appointment booking feature is only available in higher-tier plans.
Pricing: Contact sales for quotes. Free Trial: 14 Days Free Trial without Credit Card. Link to REVE Chat
π10) Flow XO:
Flow XO is an automation tool that helps you build chatbots for customer engagement across multiple platforms, including social media, websites, and apps. The chatbot enables features like ticket booking, sign-ups, and instant email alerts.
Features:
- Chat Features: SMS tools, custom greetings, and drag-and-drop builder.
- Pre-filter Leads: Clarifies and filters customer data to receive high-quality leads.
- Accept Payments: Accepts payments through chat for specific services or items.
- Integrations: Integrates with GitHub, Salesforce, Zendesk, Trello, and Stripe.
- Languages Supported: Arabic, Bulgarian, Chinese, Dutch, English, Finnish, French, and German.
- Templates: Available for booking a room, table, or service.
- Other Features: Virtual welcome mat, simple question answering, payment acceptance, and pre-filtering leads.
Support: Live Chat and Email support available. Platforms Supported: Windows.
Pros:
- Seamless live chat transfer to human agents with all user data intact.
- Easy upgrades, downgrades, and refunds for downgrades.
Cons:
- Does not offer unlimited features.
- Requires third-party connections for building a bot, which can be challenging.
Pricing: Standard plan starts at $19, with additional charges for more bots and interactions. Free Trial: 14 Days Free Trial. Link to Flow XO
π11) Botsify:
Botsify offers an AI-powered chatbot that helps businesses automate sales and reduce customer support costs. It provides a hybrid solution for seamless communication between users and support agents.
Features:
- Customer Experience: Live chatbot for better customer satisfaction and retention.
- Chat Features: SMS tools, scheduling, lead generation forms, Facebook Messenger integration.
- Integrations: 100+ integrations, including Slack, Shopify, WooCommerce, and JSON.
- Languages Supported: English, Spanish, and Italian.
- Templates: Education, Finance, Health, Beauty, Travel, Food, and Photography templates.
- Other Features: Automates sales, smoothens customer journey, drag-and-drop builder.
Support: Live Chat and Email support available. Platforms Supported: Windows.
Pros:
- Easy Slackbot creation.
- Tree view to showcase conversations effectively.
- Automatically qualifies prospects.
Cons:
- Basic plan does not provide access to Botsify resources.
- WhatsApp chatbot is only available in the higher-tier plans.
Pricing: Starts at $49 per month, with a professional plan at $149 per month. Free Trial: 14 Days Free Trial. Link to Botsify
π12) Boost.ai:
Boost.ai offers an AI-driven chatbot with natural language processing (NLP), enabling businesses to create high-quality customer experiences with virtual agents.
Features:
- Advanced Conversation Analytics: Provides insights into virtual agent conversations, including tagging and quality rating.
- Pre-train Bot: Pre-train bots for up to 2500 queries to address both simple and complex issues.
- Integrations: Integrates with Salesforce, Zendesk, Slack, and Microsoft Teams.
- Languages Supported: Bengali, Chinese, Danish, Dutch, English, French, Italian, and Japanese.
- Other Features: AI-powered Smart Replies, Omni-channel experience, and No-code conversation builder.
Support: Contact Form support available. Platforms Supported: Windows.
Pros:
- No-code conversational AI.
- LLM-enriched features for accurate responses and agent handover summaries.
Cons:
- Collaboration features need improvement.
- Analytics can be difficult to interpret.
Pricing: Request a quote from sales. Free Trial: 14 Days Free Trial. Link to Boost.ai
π13) Watson Assistant:
Watson Assistant by IBM allows businesses to build conversational interfaces across various devices and channels. It’s widely used in customer service, HR management, and marketing.
Features:
- Customer Experience: Personalized session management and easy escalation to human agents.
- Analytics: Provides insights with visual representation and analysis of chatbot metrics.
- Integrations: Works with Salesforce, Zendesk, Twilio Flex, Coveo, Facebook Messenger, and Slack.
- Languages Supported: German, English, Spanish, French, Italian, Japanese, and Korean.
- Other Features: NLP enrichment, automation, agent assistance, and security.
Support: Chat, Email, Contact Form, and Phone support. Platforms Supported: Windows and Linux.
Pros:
- Automatically directs optimal problem-solving paths.
- Advanced debugging capabilities.
Cons:
- Lite version does not include auto-learning or concurrent call capacity.
- No auto-learning in the free version.
Pricing: Plans start at $140/month with custom pricing for enterprise plans. Free Trial: Lifetime free plan and 30-Day Free Trial. Link to Watson Assistant
π14) Inbenta:
Inbenta is an enterprise-grade AI tool that uses semantic AI to accurately answer customer questions. It offers customizable conversation flows and webhooks for transactions.
Features:
- Chat Features: WhatsApp automation, custom greetings, and real-time reporting.
- Self-Learning: Chatbots can self-learn to reduce maintenance costs.
- Adaptability: Dynamically adapts its behavior based on detected keywords.
- Integrations: Shopify, Twilio, Botium, Salesforce, and Zendesk integrations.
- Languages Supported: 35+ languages, including Albanian, Arabic, Dutch, English, French, Japanese, and Korean.
Support: Contact Form and Phone support available. Platforms Supported: Windows.
Pros:
- Provides a custom 3D avatar for the chatbot.
- Can capture and store relevant information for CRM integrations.
Cons:
- GUI can be difficult to navigate.
- Documentation is brief and not very comprehensive.
Pricing: Request a quote from sales. Free Trial: 14 Days Free Trial without credit card. Link to Inbenta
πWhat is an AI Chatbot?
An AI chatbot is an advanced program that uses artificial intelligence technologies to simulate human-like conversations with users. It can interact through text or speech, providing information, answering queries, and performing tasks based on machine learning algorithms and pre-programmed responses. AI chatbots use natural language processing (NLP) to interpret and respond to user inputs.
πHow AI Chatbots Work:
AI chatbots combine NLP and machine learning to understand user queries, provide contextually relevant responses, and continuously improve through learning. They rely on a knowledge base to give accurate answers and use past interactions to optimize their responses over time.
πHow to Choose AI Chatbots?
- Purpose: Define the chatbotβs intended tasks, such as customer support or lead generation.
- NLP Capabilities: Ensure the chatbot understands and responds effectively.
- Customization: Look for chatbots that can match your brandβs tone.
- Integration: Check if it integrates smoothly with your website and messaging platforms.
- Scalability: Ensure the chatbot can handle growing interactions.
- Analytics & Reporting: Choose one that provides performance insights.
- Security: Prioritize robust security to protect user data.
πCommon Features of AI Chatbots:
- Automated conversation paths.
- Custom integrations and developments.
- Support for multiple channels and platforms.
πConclusion:
AI chatbots are powerful tools for businesses to enhance customer experience, automate tasks, and reduce operational costs. With so many options available, it’s crucial to choose the right one based on your needs and features.