
👉PhonePe Recruitment 2025:-
📌PhonePe is revolutionizing digital finance in India, promoting a cashless and transparent economy.
📌The company consistently innovates to deliver top-notch fintech solutions to individuals and businesses alike.
📌PhonePe’s wide range of services, from insurance to investments, offers users a complete financial ecosystem.
📌It is trusted by over 400 million users, showcasing its credibility and wide acceptance in the digital payments space.
📌PhonePe provides exciting career opportunities, attracting top talent in fintech, data science, and software development.
📌The company’s mission is to bring financial inclusion to every corner of India through technology.
📌PhonePe is setting benchmarks in the Indian fintech industry with its growth, vision, and customer-centric approach.
📌PhonePe is one of India’s leading digital payment platforms, empowering millions with seamless UPI transactions.
📌Backed by cutting-edge technology, PhonePe ensures secure, fast, and hassle-free money transfers across India.
BrowserStack Remote Jobs 2025:
👉PhonePe Hiring: Operations Associate – VKYC | Bangalore | 0-1 Year Experience:
With a user-friendly interface, PhonePe makes bill payments, recharges, and money transfers simple and convenient.
👉PhonePe Recruitment 2025 Table Of Contents:-
PhonePe Recruitment 2025 – VKYC Operations Associate Jobs for Freshers-
Company: | Phonepe. |
Skills Required: | Excellent verbal and written communication skills. |
Job Position: | Operations Associate – VKYC. |
Qualification: | Must have completed Graduation in any stream (10+2+3 education system is mandatory). |
Salary Level: | ₹3.2 LPA to ₹4.0 LPA. |
Job Location: | Bangalore, India. |
Week Offs: | Rotational(Not Fixed). |
Work Days: | 6 Days a Week. |
Industry: | Fintech / Digital Payments. |
Experience: | 0 to 1 Year. |
Work Type: | Full Time. |
👉PhonePe Recruitment 2025 Introduction:-
Are you a recent graduate looking for a dynamic role in the fast-growing fintech industry? Do you possess excellent communication skills and a customer-first attitude? If yes, PhonePe invites you to be a part of its digital revolution as an Operations Associate – VKYC. This is an exciting opportunity to join one of India’s most trusted digital payment platforms and kickstart your career in a technology-driven environment.
In this role, you’ll be at the frontline of PhonePe’s customer onboarding efforts, ensuring seamless Video KYC (Know Your Customer) processes while representing the brand with professionalism and care
👉Job Role Overview:-
PhonePe Recruitment 2025: As an Operations Associate – VKYC at PhonePe, you will be responsible for handling customer video verification processes, ensuring a smooth and secure onboarding experience. This role offers excellent exposure to customer engagement practices in a digital environment and serves as a stepping stone for future growth within the organization.
👉Eligibility Criteria:
PhonePe Recruitment 2025: To apply for the VKYC Operations Associate position at PhonePe, you must meet the following criteria:
- Must have completed Graduation in any stream (10+2+3 education system is mandatory).
- Should have basic digital literacy and a willingness to learn and adapt to new tools.
- Proficiency in both English and Hindi is essential.
👉Salary and Compensation:
Expected Salary Range: ₹3.2 LPA to ₹4.0 LPA
Performance Bonuses: Eligible for incentives based on performance and targets met.
Other Benefits: Full-time employees are entitled to additional perks and allowances post-confirmation.
👉Job Location:
- City: Bangalore, India
- Work Model: Onsite (based on project requirements)
- Shift: Day shift (dependent on project)
👉Age and Experience Requirement:
- Age Limit: While no specific age is mentioned, this role is ideal for fresh graduates or early career professionals aged between 20 to 26 years.
- Experience: 0 to 1 year in a customer-facing, operations, or service role. Freshers are welcome to apply.
👉Required Skills:
PhonePe Recruitment 2025: To be successful in this role, you must possess the following skills:
- Excellent verbal and written communication skills
- Fluency in English and Hindi (mandatory)
- Ability to multitask and prioritize efficiently
- Strong customer handling and empathy skills
- Basic tech-savviness and familiarity with digital platforms
- Problem-solving attitude
- Willingness to accept feedback and improve continuously
- Team-oriented mindset and adaptability to dynamic work environments
👉Roles and Responsibilities:
PhonePe Recruitment 2025: As an Operations Associate, you’ll be entrusted with critical responsibilities that directly impact customer experience:
- Conduct Video KYC sessions with customers in a professional and efficient manner.
- Validate customer documents and identity as per internal guidelines.
- Ensure compliance with regulatory and company standards during verification.
- Address customer queries or objections in a calm and solution-oriented way.
- Maintain data accuracy and privacy during and after each session.
- Follow set processes, meet daily targets, and adhere to SLAs (Service Level Agreements).
- Escalate unresolved issues to the appropriate department for quick resolution.
- Suggest process improvements based on on-ground feedback and observations.
👉Perks and Advantages:-
PhonePe Recruitment 2025: PhonePe offers one of the most attractive benefit packages in the industry, including:
Insurance Coverage:
- Comprehensive Medical, Life, and Accidental Insurance
- Critical Illness Insurance for self and dependents
Health & Wellness:
- Onsite Medical Centers
- Employee Assistance Program (EAP) for mental health and counseling
- 24/7 Emergency Support
Parental Benefits:
- Paid Maternity and Paternity Leave
- Adoption Assistance
- Day-care Support Programs
Financial Support:
- Relocation Benefits (if applicable)
- Salary Advance Facility
- Education Assistance Program
Retirement Benefits:
- Provident Fund (PF)
- Gratuity
- Leave Encashment
- National Pension Scheme (NPS)
👉Key Aspects of the Job:
- Customer-Centric Role: You’ll be the face of PhonePe for new users joining the platform.
- Learning-Oriented Environment: Regular feedback, training sessions, and upskilling opportunities.
- Structured Career Path: Grow into senior roles or move laterally into other departments like Product, Compliance, or Customer Experience.
- Digital Exposure: Hands-on experience with cutting-edge fintech platforms.
👉Why Join PhonePe?
- Trusted Brand: With over 500 million users and 37 million merchants, PhonePe is a market leader.
- Culture of Innovation: Be a part of high-impact, real-time problem-solving teams.
- Growth Opportunities: Fast internal mobility and continuous learning through projects and mentorship.
- Inclusivity: A people-first company that celebrates diversity and promotes equal opportunity.
- Industry Impact: Help shape the way India transacts and accesses financial services.
👉PhonePe Recruitment 2025 Application Process:
PhonePe Recruitment 2025: Follow these steps to apply for the Operations Associate – VKYC role at PhonePe:
- Visit the official PhonePe Careers Page or trusted job portals where the role is listed.
- Register/Login and fill in your personal details.
- Upload your updated resume highlighting your communication skills and any prior customer-facing roles.
- Submit the application and wait for communication from the recruitment team.
Interview Process:
- Telephonic Screening
- Basic HR questions
- Language proficiency test
- Virtual Interview
- Scenario-based questions
- Communication, empathy, and problem-solving checks
- Final Selection & Offer Letter
- Onboarding and training details shared upon confirmation
Estimated Hiring Duration: 1–2 weeks (may vary based on the number of applicants).
Apply:-Click Here
👉PhonePe Recruitment 2025 Conclusion:-
If you’re eager to begin a meaningful career in one of India’s most influential tech companies, the Operations Associate – VKYC role at PhonePe is your perfect launchpad. This is more than just a job – it’s a gateway to the fintech ecosystem, offering professional development, real-world impact, and personal growth.
Whether you’re a fresh graduate or someone with minimal experience looking to take the next step, apply now and become a part of India’s digital transformation journey with PhonePe.