➡️Join Infosys BPM 2025:-

• Infosys consistently ranks among the top IT companies globally, thanks to its world-class talent and visionary leadership.
• Infosys empowers businesses to achieve more through its digital agility, deep domain expertise, and customer-centric approach.
• A trusted partner for Fortune 500 companies, Infosys delivers measurable business value with every project.
• Infosys nurtures innovation through its world-renowned research and development wing, Infosys Knowledge Institute.
• Committed to excellence, Infosys stands out for its ethical practices, employee well-being, and community initiatives.
• Infosys continues to redefine success in the IT sector by investing in future technologies and global talent development.
• Infosys is a global leader in technology services and consulting, known for driving digital transformation worldwide.
• Founded in 1981, Infosys has built a strong reputation for innovation, trust, and excellence in IT services.
• Infosys offers cutting-edge solutions in AI, cloud computing, cybersecurity, and enterprise modernization.
• With a strong focus on sustainability and inclusivity, Infosys is shaping a better future through technology.

Related Posts: Deloitte Job Careers:

➡️Infosys BPM Hiring 2025 for Freshers | Customer Support & Service Desk Roles | 500+ Openings | Apply Now!

With over 500+ openings, this is your chance to work with world-class clients, receive top-notch training, and grow your career at Infosys, one of India’s most respected organizations.

➡️Introduction:-

Are you a recent graduate dreaming of starting your career with a global leader in IT and business process management? Infosys BPM is offering a golden opportunity for freshers and candidates with up to 1 year of experience. They are hiring Customer Support and Service Desk Executives across Bangalore and Pune locations.
In this guide, we cover everything you need to know: job role, required skills, eligibility criteria, salary details, benefits, and how you can apply today!

Similar Posts: Amazon Job Careers:

➡️Job Role:-

As a Customer Support and Service Desk Executive, you will be the first point of contact for clients needing assistance. You will handle customer queries via calls, emails, or chats, troubleshoot basic IT problems, and ensure high levels of customer satisfaction.

This role offers strong learning opportunities in technical support and customer relationship management, setting a firm foundation for a thriving career in the IT and BPM industry.

➡️Eligibility Criteria:-

To be eligible for the Infosys BPM Customer Support & Service Desk role, candidates must fulfill the following:

• Education: Full-time Undergraduate Degree (Any Stream)
• Experience: 0–1 year (Freshers are encouraged to apply)
• Language Skills: Strong command over English (spoken and written)
• Technical Knowledge: Basic IT skills will be an added advantage.
• Certifications: Not mandatory, but certifications in IT support/customer service are preferred.
• Shift Flexibility: Must be comfortable working in rotational shifts, including nights.

➡️Salary Details:-

• Expected CTC: ₹3.5 Lakhs Per Annum
• Additional Benefits: Night shift allowances, medical insurance, cab facilities (night shift only), and paid leaves.

Note: The salary package may vary depending on individual performance during the selection process and location of posting.

➡️Job Location:-

• Bangalore, Karnataka
• Pune, Maharashtra

Note: Candidates should be willing to relocate or currently residing in Bangalore or Pune.

➡️Table Of Contents:-

Join Infosys BPM 2025 | Customer Support and Service Desk Hiring for Fresh Graduates–

Company:	Infosys BPM Limited.
Job Position:	Customer Support & Service Desk Executive.
Education:	Full-time Undergraduate Degree (Any Stream).
Required Skills:	Excellent verbal and written English communication.
Salary Level:	₹3.5 Lakhs Per Annum.
Job Location:	Bangalore, Karnataka.
Experience Required:	0–1 year.
Employment Type:	Full-Time, Permanent.
Shift Timings:	24×7 rotational shifts (Night shifts included).
Number of Openings:	500+
Work Mode:	On-site.

➡️Age Requirement:-

• Minimum Age: 18 years
• Preferred Age Group: 18–28 years
• Candidates should have completed their graduation and be ready to work in a shift-based environment.

➡️Required Skills:-

Candidates applying for this role should possess the following skills:

• Excellent verbal and written English communication.
• Strong problem-solving and analytical abilities.
• Good understanding of operating systems, MS Office, and basic networking.
• Ability to handle basic troubleshooting (VPN issues, Active Directory, etc.).
• Customer-centric approach with the ability to empathize and resolve concerns.
• Good time management and multitasking capabilities.
• Willingness to work in night shifts and a 24×7 work environment.

➡️Roles and Responsibilities:-

Your day-to-day responsibilities will include:

• Handling customer queries and technical issues via calls, chats, or emails.
• Providing first-level support on VPN, O365, Active Directory, and basic networking.
• Escalating unresolved issues to higher technical teams using tools like ServiceNow, Remedy, and Control M.
• Maintaining accurate documentation of customer interactions.
• Continuously updating technical knowledge through training programs.
• Offering empathetic, professional, and efficient solutions to customers.
• Meeting customer satisfaction targets and service-level agreements (SLAs).

➡️Advantages of Joining Infosys BPM:-

Joining Infosys BPM brings numerous benefits:

• Competitive and industry-standard salary packages.
• Comprehensive training programs for professional development.
• Health insurance, wellness initiatives, and employee assistance programs.
• Exposure to a global client base and cutting-edge technologies.
• Ample opportunities for internal job movements and career growth.
• A positive, diverse, and inclusive work environment.
• Transport facilities for night shift employees.

➡️Key Aspects of the Job:-

• Shift Flexibility: 24×7 availability is mandatory.
• Technical Support: Basic IT knowledge will ease job performance.
• Customer Service Excellence: Empathy, patience, and clarity are key.
• Performance Metrics: Adherence to SLAs and quality standards is crucial.

➡️Why Join Infosys BPM?

Infosys BPM is not just another workplace — it’s a launchpad for your dreams.
Here’s why you should consider joining:

• Global Exposure: Work with world-renowned clients and gain international project experience.
• Learning Culture: Continuous learning through workshops, certifications, and real-time projects.
• Growth Opportunities: Fast-track your career with merit-based internal movements.
• Employee First: Employee well-being programs ensure a balanced work-life.
• Prestige: Be associated with one of India’s leading IT giants known globally for innovation and excellence.

Starting your career at Infosys BPM sets you on a path toward long-term success and professional growth.

➡️Application Process:-

The recruitment process is simple and transparent:

1. Application Submission: Apply through the official Infosys BPM careers page or authorized hiring partners.
2. Resume Screening: Recruiters will review your application for eligibility.
3. Telephonic/Virtual Interview: Focus on your communication skills and flexibility for shifts.
4. Technical Assessment (Optional): Basic IT-related questions (depends on the project).
5. HR Discussion: Salary negotiations, confirmation of shift willingness, and documentation.
6. Offer Letter: Selected candidates will receive offer letters within a few working days.

Note: Beware of fraudulent job offers. Infosys BPM hires only through official channels.

Click:-Apply Here

➡️Conclusion:-

If you are an energetic graduate ready to make your mark in the corporate world, Infosys BPM’s Customer Support & Service Desk openings are perfect for you.
With structured training, a global work environment, excellent growth opportunities, and a competitive salary package, Infosys BPM provides an unbeatable platform for freshers to start their careers.

Don’t wait! Update your resume, brush up your communication skills, and apply today to join the Infosys family.

Your journey to a successful IT career begins here! 🚀