
👉Freshers Jobs at Tech Mahindra:-
Tech Mahindra is a leading global IT services and consulting company known for its innovation-driven solutions and customer-centric approach.
2. With a strong presence in over 90 countries, Tech Mahindra empowers businesses with cutting-edge technologies like AI, 5G, cloud, and cybersecurity.
3. Tech Mahindra is part of the Mahindra Group, a trusted name in India with decades of legacy in technology, manufacturing, and finance.
4. The company is recognized worldwide for delivering high-quality digital transformation services across various industries including telecom, banking, and healthcare.
5. Tech Mahindra offers excellent career growth opportunities, making it a preferred employer for freshers and experienced professionals alike.
6. Tech Mahindra promotes a culture of learning and innovation through its world-class training programs and upskilling initiatives.
7. The company has received multiple accolades for its sustainability efforts, employee-friendly policies, and inclusive work environment.
8. Tech Mahindra is committed to delivering excellence in IT and business process outsourcing (BPO) services with a focus on customer satisfaction.
9. With a robust focus on digital innovation, Tech Mahindra helps businesses stay ahead in the fast-evolving tech landscape.
10. Tech Mahindra’s work culture emphasizes integrity, collaboration, and respect, fostering a supportive and productive environment for its global workforce.
Tech Mahindra Mass Hiring 2025 | Freshers & Experienced | Chat, Voice & Email Support Associate Roles
Recent Post: EY Job Careers:-
👉Introduction:-
Are you ready to launch your career in one of India’s leading IT and BPO companies? Tech Mahindra is conducting a mass hiring drive across major Indian cities for multiple customer support roles — including voice, chat, and email support associate positions. Whether you’re a fresher or an experienced candidate, this is a golden opportunity to join a globally recognized brand and step into the booming customer support industry.
This job post offers a detailed breakdown of the job roles, required skills, salary structure, perks, and application process to help you understand why Tech Mahindra is an ideal place to start or grow your career in the BPO domain.
👉Job Role Overview:-
Process Types Available:
- International Voice Process
- Domestic Voice Process
- Email and Chat Support
- Semi-Voice / Blended Process
Whether you are looking for voice-based interaction or back-end email/chat support, Tech Mahindra has the right role for you.
👉Eligibility Criteria:-
Tech Mahindra welcomes candidates from diverse educational and professional backgrounds:
Educational Qualification:
- Graduation in any discipline (B.A., B.Sc., B.Com, B.Tech, BBA, etc.)
- Final-year students with no active backlogs may also apply in some cases.
Who Can Apply:
- Freshers looking to start their career
- Experienced professionals with up to 5 years of experience in BPO, customer service, or tech support
- Candidates with gaps in education or career breaks (evaluated on case-by-case basis)
👉Salary and Benefits:-
Tech Mahindra offers a competitive and attractive compensation package:
For Freshers:
- ₹2.25 LPA – ₹3.5 LPA
For Experienced (1–5 years):
- Up to ₹5 LPA (depending on role and prior experience)
Specific to Chat/Email (Day Shift Roles):
- ₹50,000 – ₹3 LPA
Additional Benefits:
- Performance-based incentives
- Night shift allowance (for international processes)
- Provident Fund (PF) and health insurance
- Referral bonuses and festive incentives
- Paid leaves and sick leave policies
👉Job Location:-
This hiring drive is conducted across multiple Indian cities, including:
- Bangalore
- Pune
- Kolkata
- Navi Mumbai
- Visakhapatnam (Vizag)
These locations are major tech hubs offering abundant growth opportunities and a vibrant work environment.
👉Table Of Contents:-
Freshers Jobs at Tech Mahindra – BPO Support Roles Open Across India
Company: | Tech Mahindra. |
Job Position: | Customer Support Associate. |
Eligibility Criteria: | Graduation in any discipline (B.A., B.Sc., B.COM, B.TECH, BBA, etc.). |
Required Skills: | Excellent communication skills in English (verbal and written). |
Salary Package: | ₹2.25 LPA – ₹3.5 LPA. |
Job Location: | Bangalore, Pune, Kolkata. |
Employment Type: | Full-time, Permanent. |
Experience Required: | 0 to 5 Years. |
Work Mode: | Work from Office (WFO). |
Shift Timings: | Rotational shifts / Day shifts (depends on process type). |
👉Age Requirement:-
Candidates applying for the Tech Mahindra Support Associate roles must meet the following age criteria:
- Minimum Age: 18 Years
- Maximum Age: 35 Years (preferable)
Note: Candidates above 35 years with relevant experience may still be considered based on skill assessment and interview performance.
👉Required Skills:-
To qualify for this role, candidates must demonstrate the following skills:
- Excellent communication skills in English (verbal and written)
- Typing proficiency for chat/email-based roles
- Ability to handle customer queries with patience and clarity
- Good interpersonal skills and a positive attitude
- Basic computer literacy (MS Office, internet browsing, email handling)
- Flexibility to work in rotational shifts, especially for international clients
- Prior BPO/customer service experience (preferred but not mandatory)
👉Roles and Responsibilities:-
The key duties and responsibilities will vary slightly depending on the process you’re assigned to (voice, chat, or email), but the core expectations include:
- Responding to customer queries via phone, chat, or email in a timely and professional manner
- Providing accurate solutions or redirecting complex issues to the relevant departments
- Ensuring customer satisfaction by maintaining a polite and empathetic tone
- Recording interactions in the system with clarity and completeness
- Working closely with team leaders and quality analysts to meet performance KPIs
- Adhering to company policies, call handling protocols, and data confidentiality standards
- Continuously improving through feedback, training sessions, and assessments
👉Key Advantages of the Job:-
Working with Tech Mahindra provides numerous professional and personal benefits:
- Opportunity to work with a global clientele
- Job security with permanent employment post-probation
- Structured training programs for freshers and upskilling sessions for experienced staff
- A supportive and inclusive work culture
- Growth paths to roles like Quality Analyst, Team Leader, and Trainer
- Relocation assistance for eligible outstation candidates
👉Key Aspects of the Opportunity:-
Here’s why this role is ideal for career starters and switchers:
- Multiple Process Options: Choose between voice, chat, or blended roles
- Pan-India Job Availability: Get placed in a city of your choice
- Skill Development: Learn communication, conflict resolution, and client handling
- Work-Life Balance: Standardized shift patterns and supportive HR policies
- Entry into Tech Ecosystem: Start your journey in one of India’s biggest IT firms
👉Why Join Tech Mahindra?
Tech Mahindra is part of the globally respected Mahindra Group, operating in over 90 countries and serving multiple Fortune 500 clients. Here’s why it stands out:
- Global Exposure: Work on international processes and interact with global customers
- Career Progression: Well-defined growth ladders for support associates
- Learning Opportunities: Access to online learning portals and certifications
- Employee Engagement: Regular fun activities, contests, and rewards
- Innovation Culture: Emphasis on innovation and excellence in customer experience
Tech Mahindra is more than just a job — it’s a long-term career choice for thousands across India.
👉Application Process:-
Apply Online:
- Visit the official Tech Mahindra Careers Portal or job platforms like Naukri
- Search for roles with keywords like “Customer Support”, “Voice Process”, or “Chat Support”
- Click on your preferred role and submit your resume
- Complete the application form and await a response from HR
Attend Walk-In Interviews:
Tech Mahindra is hosting walk-in drives in Kolkata and Vizag from May 2 to May 11, 2024. Candidates can attend with the following documents:
- Updated Resume
- Passport-size photograph
- Government-issued ID proof (Aadhar/PAN)
- Educational certificates (original + photocopy)
- Work experience proof (if applicable)
Selection Process:
The hiring process is simple and typically completed in a day:
- HR Screening – Evaluate communication and soft skills
- Typing Test/Aptitude Test – Only for chat/email roles
- Operations Round – Situational and role-based questions
- HR Round – Salary, shift, and joining formalities
Click:- Apply Here
👉Conclusion:-
If you’re a fresh graduate seeking your first job or an experienced professional looking to pivot into customer support, this is your opportunity to shine. Tech Mahindra’s mass recruitment drive in 2025 is an excellent entry point into a high-growth, high-demand industry.
With decent pay, growth-oriented policies, structured training, and a brand name that opens doors globally, Tech Mahindra is one of the most reliable employers for aspiring customer support professionals.
Apply today through official channels or attend the walk-in drives — your journey towards a rewarding career begins here!