🚀 2025 Zoho Job Openings for Fresh Graduates:-
Zoho is a globally trusted software company known for its innovative and affordable business solutions.
With over 50+ cloud-based applications, Zoho helps businesses streamline operations and boost productivity.
Zoho is renowned for its privacy-first approach, offering ad-free, secure, and data-respecting software services.
Zoho’s all-in-one suite empowers startups, SMEs, and enterprises with powerful CRM, accounting, HR, and project management tools.
Founded in India, Zoho has set global benchmarks in SaaS with its customer-centric products and ethical business practices.
Zoho Corporation is a pioneer in building software from scratch, ensuring end-to-end control, security, and customization.
Zoho CRM is one of the most popular customer relationship management tools worldwide, used by over 250,000 businesses.
Zoho is known for its zero-dependence on venture capital, maintaining financial independence and long-term vision.
Zoho’s workplace suite is a strong competitor to Microsoft 365 and Google Workspace, offering value-packed alternatives.
With a strong focus on R&D, Zoho continues to innovate and provide cutting-edge solutions for global digital transformation.
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🌟 Zoho Hiring 2025 | Technical Support Engineer | Freshers Welcome | Apply Now!
🚀 Introduction:-
Are you a tech-savvy graduate eager to launch your career in one of India’s top software product companies? Zoho Corporation, renowned for its suite of powerful cloud-based business applications, is hiring Technical Support Engineers for its Chennai location. Whether you’re a recent graduate or have up to two years of experience, this opportunity could be the breakthrough you’ve been waiting for.
Zoho is known for its innovation-driven culture, bootstrapped success story, and unwavering focus on customer satisfaction. As a Technical Support Engineer at Zoho, you’ll be the go-to problem solver, helping users worldwide make the most out of Zoho’s products.
If you are passionate about delivering world-class support and thrive in dynamic, fast-paced environments—this is your chance.
💼 Job Role: Technical Support Engineer-
As a Technical Support Engineer, you will be the first point of contact for users of Zoho products. This role is not just about answering queries but understanding users’ concerns, resolving their issues efficiently, and ensuring a smooth product experience.
You’ll serve as the face of Zoho’s support services, demonstrating the brand’s customer-first approach through every interaction.
What You’ll Be Doing:
- Interacting with global customers through phone, email, and live chat.
- Helping users navigate through Zoho’s product features and settings.
- Troubleshooting both basic and advanced technical issues.
- Escalating complex technical concerns to the development team.
- Documenting user queries and maintaining support logs.
- Offering professional, patient, and empathetic responses to clients.
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🚀 Table Of Contents:-
2025 Zoho Job Openings for Fresh Graduates – Tech Support Engineer-
| Company: | Zoho Hiring 2025. |
| Position Title: | Technical Support Engineer. |
| Qualification: | Bachelor’s or Master’s degree in any discipline. |
| Skills Required: | Strong written and verbal English communication. |
| Salary: | ₹5 LPA – ₹7 LPA. |
| Job Location: | Chennai, Tamil Nadu, India. |
| Shift: | Night Shift (Aligned to US Time Zone). |
🎓 Eligibility Criteria:-
If you meet the below qualifications, you’re eligible to apply:
- Educational Background: Bachelor’s or Master’s degree in any discipline.
- Graduation Year: 2026 graduates are NOT eligible for this opportunity.
- Experience:
- Freshers are welcome.
- Candidates with up to 2 years of relevant experience (technical support, customer service) are also eligible.
- Strong command of the English language (spoken and written).
💰 Salary Package:-
Zoho offers a competitive salary structure based on your skills, performance, and experience.
- Expected Salary: ₹5 LPA – ₹7 LPA
- Performance-Based Incentives: Additional bonuses and perks based on your contribution and KPIs.
- Final Package: Determined after clearing the interview rounds.
📍 Job Location:-
- Primary Location: Chennai, Tamil Nadu, India
- Candidates must be willing to relocate or already be located in Chennai or nearby regions.
Please note: The initial written test will be conducted in Coimbatore, not Chennai. However, selected candidates will join Zoho’s Chennai office for full-time work.
🎂 Age Requirement:-
There is no specific age limit mentioned for this role, but candidates are expected to be graduates or postgraduates with strong communication and problem-solving skills.
🛠️ Required Skills:-
To succeed as a Technical Support Engineer at Zoho, you must demonstrate a mix of technical ability and interpersonal excellence.
Essential Skills:
- Strong written and verbal English communication.
- Analytical thinking and logical problem-solving.
- Customer-centric attitude with excellent interpersonal skills.
- Time management and multitasking under pressure.
- Self-discipline, accountability, and team spirit.
- Eagerness to learn and adapt to evolving technologies.
🧾 Roles and Responsibilities:-
Your day-to-day responsibilities at Zoho will focus on ensuring excellent customer service through strong technical and communication skills.
Key Responsibilities:
- Customer Communication: Handle queries via phone, email, or chat in a timely and professional manner.
- Issue Resolution: Understand customer issues and provide actionable solutions or workarounds.
- Product Knowledge: Stay updated with new features, updates, and troubleshooting steps.
- Documentation: Maintain logs, FAQs, and other support documentation.
- Escalation Handling: Coordinate with the internal development team to resolve critical issues.
- Follow-up: Ensure follow-up on unresolved queries and customer satisfaction post-resolution.
🎁 Advantages of Working at Zoho:-
Choosing Zoho as your career path comes with multiple benefits beyond just compensation:
- Job Stability: Work in a company that’s profit-driven, bootstrapped, and debt-free.
- Learning Culture: Access to continuous learning, upskilling programs, and mentorship.
- Global Exposure: Interact with international clients and gain practical software troubleshooting skills.
- Employee Well-being: Friendly work environment with a focus on work-life balance.
- Career Growth: Opportunities for internal job switches and promotions.
- Inclusive Culture: Open-door policy, transparency, and a team-oriented ecosystem.
🔑 Key Aspects of the Job:-
Let’s take a closer look at what makes this role unique:
| Feature | Details |
|---|---|
| 🧑💻 Job Type | Full-Time, Technical Support |
| 📍 Location | Chennai, Tamil Nadu |
| 🌙 Shift | Night Shift (Aligned to US Time Zone) |
| 🧑🎓 Education | Any Bachelor’s or Master’s Degree |
| 🕐 Experience | 0–2 years |
| 📊 Department | Customer Experience / Product Support |
| 🗣️ Communication Skills | Mandatory (Excellent English required) |
| 🏢 Office | Onsite, Zoho Chennai Campus |
💡 Why Join Zoho?
If you’re still wondering why you should apply for Zoho’s Technical Support Engineer role, here are compelling reasons:
- ✅ Work for India’s leading SaaS company
- ✅ Gain global exposure through international client interactions
- ✅ Join a supportive and knowledge-driven work culture
- ✅ Participate in a company that values independence and ethics
- ✅ Be part of a dynamic team that builds software used by millions worldwide
Zoho doesn’t just hire employees; it builds careers. You’ll be encouraged to grow, learn, and lead in your journey with them.
🚀 Application Process:-
To apply for the Technical Support Engineer position at Zoho, follow these steps:
Step 1: Apply Online-
- Visit Zoho’s official careers portal:
- Search for “Technical Support Engineer” under current openings.
- Fill in your details and upload your updated resume.
Step 2: Level-1 Written Test-
- Shortlisted candidates will receive an invitation to a written test conducted in Coimbatore.
- Date, time, and venue will be shared one week prior.
Step 3: Interview Rounds-
After clearing the test, you will proceed to multiple rounds such as:
- Technical Assessment (Customer Scenarios/Problem Solving)
- HR Interview (Behavioral & Culture Fit)
Step 4: Final Selection and Onboarding-
- Selected candidates will be onboarded at Zoho’s Chennai office.
- Offer details and documentation will be shared post-selection.
Click:- Apply Here
📝 Conclusion:-
Zoho’s 2025 Hiring Drive for Technical Support Engineers is your chance to break into the tech industry with a company that values talent, commitment, and customer satisfaction.
If you’re a fresher with strong communication skills or a young professional looking to build a meaningful tech career—this role offers both challenge and reward. With night shift flexibility, a collaborative environment, and the chance to work with world-class products, your future at Zoho looks promising.
Don’t let this opportunity pass you by—start your application today!
📌 Important Notes:
- Only candidates graduating before 2026 are eligible.
- This is a night shift role to align with US time zones.
- Written test will be held in Coimbatore, though the job is based in Chennai.
- Make sure your resume highlights communication skills and customer-facing experiences.
